Online Bill Payments Statistics in Canada (2026)

75.5% of adults in Canada paid bills online or from a mobile phone in 2021, World Bank Global Findex data show. Up from 72.1% in 2017 to 75.5% in 2021 (+3.4 percentage points). Canada ranks #1 of 2 economies in North America on this measure, and #11 of 142 globally.

Key Statistics

Latest value (2021): 75.5% (2021); Online Bill Payments in Canada as of 2021, the most recent observation in World Bank Global Findex data.
Change since 2017: +3.4 pp (2021); Up from 72.1% in 2017 to 75.5% in 2021 (+3.4 percentage points).
Record high (2021): 75.5% (2021); The 2021 value is the highest in the available World Bank Global Findex series for Canada.
Rank in North America: #1 of 2 (2021); Canada ranks 1 of 2 countries in North America with data, based on each country's latest value.
Global rank: #11 of 142 (2021); Canada ranks 11 of 142 countries with data globally.
North America average: 70.6% (2021); Canada (75.5%) is above the average of 70.6% across the 2 countries in North America with data.
Among women (2021): 73.9% (2021); Value for women in Canada, same 2021 World Bank Global Findex data.
Among men (2021): 77.2% (2021); Value for men in Canada, same 2021 World Bank Global Findex data.
Gender gap (women minus men): −3.3 pp (2021); In 2021, the figure was 73.9% for women and 77.2% for men — 3.3 percentage points lower among women.
Among the poorest 40% (2021): 69% (2021); Value for adults in the poorest 40% of households in Canada in 2021.
Poorest-40% gap vs national: −6.5 pp (2021); The poorest 40% (69%) are 6.5 percentage points below the national figure (75.5%).
Internet use in Canada (2024): 94.4% (2024); 94.4% of the population in Canada used the internet in 2024 (World Bank); shown for context only.
Population (2024): 41.3 million (2024); Canada had a population of 41.3 million in 2024 (World Bank); shown for scale only.

Trend, 2017–2021

Online Bill Payments in Canada by year (% of adults (age 15+))
Year	% of adults (age 15+)	Change
2021	75.5%	+3.4 pp
2017	72.1%	—

Frequently asked questions

What share of adults in Canada paid bills online or from a mobile phone?

75.5% of adults in Canada paid bills online or from a mobile phone in 2021, according to World Bank Global Findex data.

How recent is the online bill payments data for Canada?

The most recent observation is from 2021. World Bank Global Findex data is reported with a lag, so 2021 is the latest available year for Canada.

Where does the online bill payments data for Canada come from?

The data comes from the World Bank Global Findex (indicator fin26a). The latest observation for Canada is from 2021; the snapshot was retrieved on 2026-06-10.

How has online bill payments in Canada changed over time?

World Bank Global Findex data show a rise from 72.1% in 2017 to 75.5% in 2021.

How does Canada compare with other countries in North America?

Canada ranks 1 of 2 countries in North America with data, with 75.5% versus a regional average of 70.6% (latest values per country).

Source & methodology

Source: World Bank Global Findex, indicator fin26a, retrieved 2026-06-10.

Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.

Last updated 2026-06-10.