Online Bill Payments Statistics in Hong Kong (2026)

64.4% of adults in Hong Kong paid bills online or from a mobile phone in 2021, World Bank Global Findex data show. Up from 45.2% in 2017 to 64.4% in 2021 (+19.2 percentage points). Hong Kong ranks #4 of 16 economies in East Asia & Pacific on this measure, and #17 of 142 globally.

Key Statistics

Latest value (2021): 64.4% (2021); Online Bill Payments in Hong Kong as of 2021, the most recent observation in World Bank Global Findex data.
Change since 2017: +19.2 pp (2021); Up from 45.2% in 2017 to 64.4% in 2021 (+19.2 percentage points).
Record high (2021): 64.4% (2021); The 2021 value is the highest in the available World Bank Global Findex series for Hong Kong.
Rank in East Asia & Pacific: #4 of 16 (2021); Hong Kong ranks 4 of 16 countries in East Asia & Pacific with data, based on each country's latest value.
Global rank: #17 of 142 (2021); Hong Kong ranks 17 of 142 countries with data globally.
East Asia & Pacific average: 43.2% (2021); Hong Kong (64.4%) is above the average of 43.2% across the 16 countries in East Asia & Pacific with data.
Among women (2021): 64.6% (2021); Value for women in Hong Kong, same 2021 World Bank Global Findex data.
Among men (2021): 64.2% (2021); Value for men in Hong Kong, same 2021 World Bank Global Findex data.
Gender gap (women minus men): +0.4 pp (2021); In 2021, the figure was 64.6% for women and 64.2% for men — 0.4 percentage points higher among women.
Among the poorest 40% (2021): 46.2% (2021); Value for adults in the poorest 40% of households in Hong Kong in 2021.
Poorest-40% gap vs national: −18.2 pp (2021); The poorest 40% (46.2%) are 18.2 percentage points below the national figure (64.4%).
Internet use in Hong Kong (2024): 95.8% (2024); 95.8% of the population in Hong Kong used the internet in 2024 (World Bank); shown for context only.
Population (2024): 7.5 million (2024); Hong Kong had a population of 7.5 million in 2024 (World Bank); shown for scale only.

Trend, 2017–2021

Online Bill Payments in Hong Kong by year (% of adults (age 15+))
Year	% of adults (age 15+)	Change
2021	64.4%	+19.2 pp
2017	45.2%	—

Frequently asked questions

What share of adults in Hong Kong paid bills online or from a mobile phone?

64.4% of adults in Hong Kong paid bills online or from a mobile phone in 2021, according to World Bank Global Findex data.

How recent is the online bill payments data for Hong Kong?

The most recent observation is from 2021. World Bank Global Findex data is reported with a lag, so 2021 is the latest available year for Hong Kong.

Where does the online bill payments data for Hong Kong come from?

The data comes from the World Bank Global Findex (indicator fin26a). The latest observation for Hong Kong is from 2021; the snapshot was retrieved on 2026-06-10.

How has online bill payments in Hong Kong changed over time?

World Bank Global Findex data show a rise from 45.2% in 2017 to 64.4% in 2021.

How does Hong Kong compare with other countries in East Asia & Pacific?

Hong Kong ranks 4 of 16 countries in East Asia & Pacific with data, with 64.4% versus a regional average of 43.2% (latest values per country).

Source & methodology

Source: World Bank Global Findex, indicator fin26a, retrieved 2026-06-10.

Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.

Last updated 2026-06-10.