Online Bill Payments Statistics in Kenya (2026)
55% of adults in Kenya paid bills online or from a mobile phone in 2024, World Bank Global Findex data show. Up from 44.9% in 2021 to 55% in 2024 (+10.1 percentage points). Kenya ranks #1 of 36 economies in Sub-Saharan Africa on this measure, and #30 of 142 globally.
Key Statistics
- Latest value (2024)
- 55% (2024)
- Online Bill Payments in Kenya as of 2024, the most recent observation in World Bank Global Findex data.
- Change since 2021
- +10.1 pp (2024)
- Up from 44.9% in 2021 to 55% in 2024 (+10.1 percentage points).
- Earliest value in this dataset (2017)
- 23.5% (2017)
- Earliest observation in this dataset, which covers 1990 onward (the source series may begin earlier). Up from 23.5% in 2017 to 55% in 2024.
- Record high (2024)
- 55% (2024)
- The 2024 value is the highest in the available World Bank Global Findex series for Kenya.
- Rank in Sub-Saharan Africa
- #1 of 36 (2024)
- Kenya ranks 1 of 36 countries in Sub-Saharan Africa with data, based on each country's latest value.
- Global rank
- #30 of 142 (2024)
- Kenya ranks 30 of 142 countries with data globally.
- Sub-Saharan Africa average
- 16% (2024)
- Kenya (55%) is above the average of 16% across the 36 countries in Sub-Saharan Africa with data.
- Among women (2024)
- 52.6% (2024)
- Value for women in Kenya, same 2024 World Bank Global Findex data.
- Among men (2024)
- 57.5% (2024)
- Value for men in Kenya, same 2024 World Bank Global Findex data.
- Gender gap (women minus men)
- −4.9 pp (2024)
- In 2024, the figure was 52.6% for women and 57.5% for men — 4.9 percentage points lower among women.
- In rural areas (2024)
- 51.9% (2024)
- Value for rural residents of Kenya in 2024.
- Rural gap vs national
- −3.1 pp (2024)
- Rural residents (51.9%) are 3.1 percentage points below the national figure (55%).
- Among the poorest 40% (2024)
- 42% (2024)
- Value for adults in the poorest 40% of households in Kenya in 2024.
- Poorest-40% gap vs national
- −13 pp (2024)
- The poorest 40% (42%) are 13 percentage points below the national figure (55%).
- Internet use in Kenya (2024)
- 35% (2024)
- 35% of the population in Kenya used the internet in 2024 (World Bank); shown for context only.
- Population (2024)
- 56.4 million (2024)
- Kenya had a population of 56.4 million in 2024 (World Bank); shown for scale only.
Trend, 2017–2024
| Year | % of adults (age 15+) | Change |
|---|---|---|
| 2024 | 55% | +10.1 pp |
| 2021 | 44.9% | +21.4 pp |
| 2017 | 23.5% | — |
Frequently asked questions
What share of adults in Kenya paid bills online or from a mobile phone?
55% of adults in Kenya paid bills online or from a mobile phone in 2024, according to World Bank Global Findex data.
Where does Kenya rank globally on online bill payments?
Kenya ranks 30 of 142 countries with data globally, based on the latest World Bank Global Findex value for each country.
Is there a gender gap in online bill payments in Kenya?
Yes — in 2024 the figure was 52.6% for women and 57.5% for men, a gap of 4.9 percentage points in favor of men.
Source & methodology
Source: World Bank Global Findex, indicator
fin26a, retrieved .
Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.
Last updated .