Online Bill Payments Statistics in Kosovo (2026)
According to World Bank Global Findex data, 5.3% of adults in Kosovo paid bills online or from a mobile phone in 2024. Down from 10.4% in 2021 to 5.3% in 2024 (−5.1 percentage points). Kosovo ranks #46 of 46 economies in Europe & Central Asia on this measure, and #127 of 142 globally.
Key Statistics
- Latest value (2024)
- 5.3% (2024)
- Online Bill Payments in Kosovo as of 2024, the most recent observation in World Bank Global Findex data.
- Change since 2021
- −5.1 pp (2024)
- Down from 10.4% in 2021 to 5.3% in 2024 (−5.1 percentage points).
- Earliest value in this dataset (2017)
- 7.2% (2017)
- Earliest observation in this dataset, which covers 1990 onward (the source series may begin earlier). Down from 7.2% in 2017 to 5.3% in 2024.
- Peak value (2021)
- 10.4% (2021)
- Highest value in the available series; the 2024 value is 5.3%.
- Rank in Europe & Central Asia
- #46 of 46 (2024)
- Kosovo ranks 46 of 46 countries in Europe & Central Asia with data, based on each country's latest value.
- Global rank
- #127 of 142 (2024)
- Kosovo ranks 127 of 142 countries with data globally.
- Europe & Central Asia average
- 50.1% (2024)
- Kosovo (5.3%) is below the average of 50.1% across the 46 countries in Europe & Central Asia with data.
- Internet use in Kosovo (2018)
- 89.4% (2018)
- 89.4% of the population in Kosovo used the internet in 2018 (World Bank); shown for context only.
- Population (2024)
- 1.6 million (2024)
- Kosovo had a population of 1.6 million in 2024 (World Bank); shown for scale only.
Trend, 2017–2024
| Year | % of adults (age 15+) | Change |
|---|---|---|
| 2024 | 5.3% | −5.1 pp |
| 2021 | 10.4% | +3.2 pp |
| 2017 | 7.2% | — |
Frequently asked questions
What share of adults in Kosovo paid bills online or from a mobile phone?
5.3% of adults in Kosovo paid bills online or from a mobile phone in 2024, according to World Bank Global Findex data.
How does Kosovo compare with other countries in Europe & Central Asia?
Kosovo ranks 46 of 46 countries in Europe & Central Asia with data, with 5.3% versus a regional average of 50.1% (latest values per country).
Where does Kosovo rank globally on online bill payments?
Kosovo ranks 127 of 142 countries with data globally, based on the latest World Bank Global Findex value for each country.
When did online bill payments in Kosovo peak?
The highest value in the available series was 10.4% in 2021; the latest (2024) value is 5.3%.
How recent is the online bill payments data for Kosovo?
The most recent observation is from 2024. World Bank Global Findex data is reported with a lag, so 2024 is the latest available year for Kosovo.
Source & methodology
Source: World Bank Global Findex, indicator
fin26a, retrieved .
Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.
Last updated .