Online Bill Payments Statistics in Sri Lanka (2026)
As of the 2024 data, 11.8% of adults in Sri Lanka paid bills online or from a mobile phone, per World Bank Global Findex. Up from 8.8% in 2021 to 11.8% in 2024 (+2.9 percentage points). Sri Lanka ranks #2 of 4 economies in South Asia on this measure, and #104 of 142 globally.
Key Statistics
- Latest value (2024)
- 11.8% (2024)
- Online Bill Payments in Sri Lanka as of 2024, the most recent observation in World Bank Global Findex data.
- Change since 2021
- +2.9 pp (2024)
- Up from 8.8% in 2021 to 11.8% in 2024 (+2.9 percentage points).
- Earliest value in this dataset (2017)
- 4.7% (2017)
- Earliest observation in this dataset, which covers 1990 onward (the source series may begin earlier). Up from 4.7% in 2017 to 11.8% in 2024.
- Record high (2024)
- 11.8% (2024)
- The 2024 value is the highest in the available World Bank Global Findex series for Sri Lanka.
- Rank in South Asia
- #2 of 4 (2024)
- Sri Lanka ranks 2 of 4 countries in South Asia with data, based on each country's latest value.
- Global rank
- #104 of 142 (2024)
- Sri Lanka ranks 104 of 142 countries with data globally.
- South Asia average
- 10.4% (2024)
- Sri Lanka (11.8%) is above the average of 10.4% across the 4 countries in South Asia with data.
- Among women (2024)
- 7.2% (2024)
- Value for women in Sri Lanka, same 2024 World Bank Global Findex data.
- Among men (2024)
- 16.9% (2024)
- Value for men in Sri Lanka, same 2024 World Bank Global Findex data.
- Gender gap (women minus men)
- −9.6 pp (2024)
- In 2024, the figure was 7.2% for women and 16.9% for men — 9.6 percentage points lower among women.
- In rural areas (2024)
- 9% (2024)
- Value for rural residents of Sri Lanka in 2024.
- Rural gap vs national
- −2.8 pp (2024)
- Rural residents (9%) are 2.8 percentage points below the national figure (11.8%).
- Among the poorest 40% (2024)
- 5.9% (2024)
- Value for adults in the poorest 40% of households in Sri Lanka in 2024.
- Poorest-40% gap vs national
- −5.9 pp (2024)
- The poorest 40% (5.9%) are 5.9 percentage points below the national figure (11.8%).
- Internet use in Sri Lanka (2024)
- 54.6% (2024)
- 54.6% of the population in Sri Lanka used the internet in 2024 (World Bank); shown for context only.
- Population (2024)
- 21.9 million (2024)
- Sri Lanka had a population of 21.9 million in 2024 (World Bank); shown for scale only.
Trend, 2017–2024
| Year | % of adults (age 15+) | Change |
|---|---|---|
| 2024 | 11.8% | +2.9 pp |
| 2021 | 8.8% | +4.1 pp |
| 2017 | 4.7% | — |
Frequently asked questions
What share of adults in Sri Lanka paid bills online or from a mobile phone?
11.8% of adults in Sri Lanka paid bills online or from a mobile phone in 2024, according to World Bank Global Findex data.
Where does Sri Lanka rank globally on online bill payments?
Sri Lanka ranks 104 of 142 countries with data globally, based on the latest World Bank Global Findex value for each country.
Is there a gender gap in online bill payments in Sri Lanka?
Yes — in 2024 the figure was 7.2% for women and 16.9% for men, a gap of 9.6 percentage points in favor of men.
Source & methodology
Source: World Bank Global Findex, indicator
fin26a, retrieved .
Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.
Last updated .