Online Bill Payments Statistics in Switzerland (2026)
According to World Bank Global Findex data, 53.7% of adults in Switzerland paid bills online or from a mobile phone in 2021. Up from 48.4% in 2017 to 53.7% in 2021 (+5.4 percentage points). Switzerland ranks #22 of 46 economies in Europe & Central Asia on this measure, and #33 of 142 globally.
Key Statistics
- Latest value (2021)
- 53.7% (2021)
- Online Bill Payments in Switzerland as of 2021, the most recent observation in World Bank Global Findex data.
- Change since 2017
- +5.4 pp (2021)
- Up from 48.4% in 2017 to 53.7% in 2021 (+5.4 percentage points).
- Record high (2021)
- 53.7% (2021)
- The 2021 value is the highest in the available World Bank Global Findex series for Switzerland.
- Rank in Europe & Central Asia
- #22 of 46 (2021)
- Switzerland ranks 22 of 46 countries in Europe & Central Asia with data, based on each country's latest value.
- Global rank
- #33 of 142 (2021)
- Switzerland ranks 33 of 142 countries with data globally.
- Europe & Central Asia average
- 50.1% (2021)
- Switzerland (53.7%) is above the average of 50.1% across the 46 countries in Europe & Central Asia with data.
- Among women (2021)
- 53.2% (2021)
- Value for women in Switzerland, same 2021 World Bank Global Findex data.
- Among men (2021)
- 54.3% (2021)
- Value for men in Switzerland, same 2021 World Bank Global Findex data.
- Gender gap (women minus men)
- −1.1 pp (2021)
- In 2021, the figure was 53.2% for women and 54.3% for men — 1.1 percentage points lower among women.
- Among the poorest 40% (2021)
- 54.9% (2021)
- Value for adults in the poorest 40% of households in Switzerland in 2021.
- Poorest-40% gap vs national
- +1.1 pp (2021)
- The poorest 40% (54.9%) are 1.1 percentage points above the national figure (53.7%).
- Internet use in Switzerland (2025)
- 97.3% (2025)
- 97.3% of the population in Switzerland used the internet in 2025 (World Bank); shown for context only.
- Population (2024)
- 9 million (2024)
- Switzerland had a population of 9 million in 2024 (World Bank); shown for scale only.
Trend, 2017–2021
| Year | % of adults (age 15+) | Change |
|---|---|---|
| 2021 | 53.7% | +5.4 pp |
| 2017 | 48.4% | — |
Frequently asked questions
What share of adults in Switzerland paid bills online or from a mobile phone?
53.7% of adults in Switzerland paid bills online or from a mobile phone in 2021, according to World Bank Global Findex data.
Where does the online bill payments data for Switzerland come from?
The data comes from the World Bank Global Findex (indicator fin26a). The latest observation for Switzerland is from 2021; the snapshot was retrieved on 2026-06-10.
How has online bill payments in Switzerland changed over time?
World Bank Global Findex data show a rise from 48.4% in 2017 to 53.7% in 2021.
Source & methodology
Source: World Bank Global Findex, indicator
fin26a, retrieved .
Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.
Last updated .