Online Bill Payments Statistics in Serbia (2026)

35.4% of adults in Serbia paid bills online or from a mobile phone in 2024, World Bank Global Findex data show. Up from 27.3% in 2021 to 35.4% in 2024 (+8.1 percentage points). Serbia ranks #31 of 46 economies in Europe & Central Asia on this measure, and #56 of 142 globally.

Key Statistics

Latest value (2024): 35.4% (2024); Online Bill Payments in Serbia as of 2024, the most recent observation in World Bank Global Findex data.
Change since 2021: +8.1 pp (2024); Up from 27.3% in 2021 to 35.4% in 2024 (+8.1 percentage points).
Earliest value in this dataset (2017): 12.3% (2017); Earliest observation in this dataset, which covers 1990 onward (the source series may begin earlier). Up from 12.3% in 2017 to 35.4% in 2024.
Record high (2024): 35.4% (2024); The 2024 value is the highest in the available World Bank Global Findex series for Serbia.
Rank in Europe & Central Asia: #31 of 46 (2024); Serbia ranks 31 of 46 countries in Europe & Central Asia with data, based on each country's latest value.
Global rank: #56 of 142 (2024); Serbia ranks 56 of 142 countries with data globally.
Europe & Central Asia average: 50.1% (2024); Serbia (35.4%) is below the average of 50.1% across the 46 countries in Europe & Central Asia with data.
Among women (2024): 34.3% (2024); Value for women in Serbia, same 2024 World Bank Global Findex data.
Among men (2024): 36.5% (2024); Value for men in Serbia, same 2024 World Bank Global Findex data.
Gender gap (women minus men): −2.2 pp (2024); In 2024, the figure was 34.3% for women and 36.5% for men — 2.2 percentage points lower among women.
In rural areas (2024): 32.3% (2024); Value for rural residents of Serbia in 2024.
Rural gap vs national: −3.1 pp (2024); Rural residents (32.3%) are 3.1 percentage points below the national figure (35.4%).
Among the poorest 40% (2024): 20.6% (2024); Value for adults in the poorest 40% of households in Serbia in 2024.
Poorest-40% gap vs national: −14.8 pp (2024); The poorest 40% (20.6%) are 14.8 percentage points below the national figure (35.4%).
Internet use in Serbia (2024): 87.7% (2024); 87.7% of the population in Serbia used the internet in 2024 (World Bank); shown for context only.
Population (2024): 6.6 million (2024); Serbia had a population of 6.6 million in 2024 (World Bank); shown for scale only.

Trend, 2017–2024

Online Bill Payments in Serbia by year (% of adults (age 15+))
Year	% of adults (age 15+)	Change
2024	35.4%	+8.1 pp
2021	27.3%	+15.0 pp
2017	12.3%	—

Fig. 1 — Online Bill Payments in Serbia, 2017–2024

Frequently asked questions

What share of adults in Serbia paid bills online or from a mobile phone?

35.4% of adults in Serbia paid bills online or from a mobile phone in 2024, according to World Bank Global Findex data.

How recent is the online bill payments data for Serbia?

The most recent observation is from 2024. World Bank Global Findex data is reported with a lag, so 2024 is the latest available year for Serbia.

Where does the online bill payments data for Serbia come from?

The data comes from the World Bank Global Findex (indicator fin26a). The latest observation for Serbia is from 2024; the snapshot was retrieved on 2026-06-10.

How has online bill payments in Serbia changed over time?

World Bank Global Findex data show a rise from 12.3% in 2017 to 35.4% in 2024.

How does Serbia compare with other countries in Europe & Central Asia?

Serbia ranks 31 of 46 countries in Europe & Central Asia with data, with 35.4% versus a regional average of 50.1% (latest values per country).

Source & methodology

Source: World Bank Global Findex, indicator fin26a, retrieved 2026-06-10.

Figures are shown exactly as published in the source dataset; only the change column of the trend table is computed from adjacent published values.Read more on the methodology page. All figures are estimates and projections; this is not financial advice.

Last updated 2026-06-10.